Owner does the work
Turan is the owner and he does the work and explains the issue to the customer himself. If you want to understand the problem and how he will fix it, then he explains that. He does not do a repair that is unnecessary. I've been there twice in the past 6 months (coolant flush and state inspection), and here are 2 stories to share: The first time a customer came in saying Meineke said $600 to fix the metal noise when she applied the brakes in her SUV. Turan was in the back and I told her that sounded pretty high, and I thought she may just need new brake pads and rotors turned (shaved). Turan checked out the issue and told her there was no need to replace the rotors and saved her hundreds of dollars. The second time a customer came in saying they needed to have their catalytic converter replaced because it was setting off an O2 sensor (the O2 sensor had been replaced but the new one was also giving an error). Turan said this was most likely due to the carbon in the catalytic converter and he could run a cleaning fluid through it to clean the carbon. Another savings of hundreds of dollars.
Since Turan owns the shop, and does the repairs, you don't worry about 'which one is going to work on your car'. And he has the equipment to do the work (no body work - go across the street for that to Cary Collision).
12 MONTHS / 12,000 MILES
Your brake shoes or disc brake pads are warranted by Cary Auto Repair to you, the original purchaser, for as long as you own the vehicle on which the brake shoes and/or disc brake pads were originally installed.
If your brake shoes and/or disc brake pads become damaged, defective, or worn out during the warranty period, we will install replacement warranted brake shoes or disc brake pads. You will not be charged for the brake shoes or disc brake pads.
The brake shoes and/or disc brake pads will be considered worn out when the lining's minimium wearable thickness is less than the manufacturer's specifications. For bonded linings, this is the minimum thickness of the lining at its thinnest point. For rivited linings, this is the measurement from the head of the rivit where the lining is most worn to the surface of the lining.
This warranty does not cover the cost of additional components or labor required to restore the brake system to its proper operation. We must restore the entire brake system to its proper operation. If you do not authorize this service, you will receive non-installed, non-warranted brake shoes and/or disc brake pads.
Engine and Transmission replacement
Cary Auto Repair warrants that it will replace, repair, or refund at its sole option, any remanufactured engine or transmission or part supplied by Manufacturer, which is defective in material or workmanship, for 36 months or 100,000 miles whichever comes first. 36 months or 75,000 miles whichever comes first on "Bulletproof" automatic transmissions, and 12 months 12,000 miles on manual transmissions. This warranty is limited to the first retail purchaser of the remanufactured transmission ("the Purchase"). This warranty is limited to defects in workmanship and material furnished by Manufacturer and is not an unconditional guarantee against all hazards or failures.
If it is determined that a remanufactured transmission or part furnished by Manufacturer is defective in workmanship or material, Manufacturer will allow a labor allowance (certain restrictions apply). The labor allowance shall be credited to Purchaser only upon a determination that a remanufactured transmission or a part supplied by Manufacturer is defective in material or workmanship. The limited warranty period commences on the original date of sale to the retail Purchaser. In the event a replacement-remanufactured transmission is provided to the Purchaser pursuant to this warranty, the warranty period does not start over on the date the Purchaser is supplied with the replacement. The warranty period runs from the original date of sale to the Purchaser and is not extended by supply of a replacement.
There are no warranties that extend beyond the description herein. All other warranties express or implied, including but not limited to, all warranties of merchantability and fitness for a particular purpose are hereby disclaimed and excluded by Manufacturer. Manufacturer transfers only such title or rights as it has and the goods. No statement or undertaking whether a condition, warranty or otherwise, is given by Manufacturer that the goods do not comprised or include patented, and registered or protected designs inventions or equipment or trademark or copyright material. The above limited warranty is void and will not apply in the event the Purchaser does not follow the vehicle manufacturer's instruction or in any way abuses the vehicle. The above warranty does not apply to goods supplied to vehicles used for racing or any type of vehicular competition. In the event that any provision of this warranty should be or become invalid or unenforceable because of any laws or court action, the remaining terms and conditions hereof shall remain in full force and effect.
Clutch Service Warranty
Most clutch manufacturers have a very limited warranty, and it is usually limited to manufacturing defects.